If you need technical support with any of our products, you may contact us by using the following web form or email us at techsupport@dspshop.com . All information supplied is treated as confidential and is used only by us.

When contacting technical support, please provide details of the specific product you are using, the associated serial numbers, board names and any configuration information that could be important, e.g. processor model, memory access mode and memory model (big/little, far/near data and RTS calls).

Please include CCS and TI Code Geneneration tools version. Any other information that may influence the performance of the system (special environment, third party hardware and software, etc.)

Problem Description: please tell us a detailed description of the problem you are experiencing. We expect you to put here anything that will help us to resolve your problem quickly, like an example code you are using to test the software, configuration files, memory maps, linker command files, example input/output data, results of computation, etc.

Please note that the text in Problem Description area will not be wrapped.